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Pension to Be Processed Faster: Here Is What TSC Have Done To Solve Delays

The Teachers Service Commission (TSC) has moved to eliminate delays in the processing of Pension by merging the pensions department with the human resource department.

The Pension Department handles records of more than 2000 teachers retire every year.

TSC intends to eliminate bureaucracies that have hindered the processing of pension details for teachers before they are forwarded to the National Treasury’s Pensions Department for payment.

TSC announced that they have left the previous system where teachers had to move from one department to another while making claims on their pension.

It leads to some teachers dying before they can reap the benefits of their entire profession while others even take the Commission to court for not paying them what they are rightfully owed.

Now teachers will benefit from TSC’s move to “align all processes of human resource from entry to exit, serving as a one-stop-shop for all human resource-related matters” read part of TSC’s circular on the issue.

According to TSC Chief Executive Officer (CEO) Nancy Macharia, the move will create a seamless and effective service delivery from entry to exit for all teachers working under the Teachers Service Commission (TSC).

Teachers have been going through hard times as it sometimes took years after retiring formally since there was no direct connection between the National Treasury, Pensions Department, and TSC’s Human Resource Department.

“All communication from teachers will be channeled through the County Director’s offices and all county human resource officers will work with sub-county directors to ensure submission of records to do with salary payments from entry to exit, confirmation of appointment, performance appraisals, pension claims, and gratuity,” states the TSC circular to all regional and county directors.

The Pension and gratuity pay-outs amounted to Sh. 20.44 billion in the 2020/2021 financial year. The government then quickly sorted a group of retired teachers who had retired 20 years ago (in 1997) as the court had ordered after the revision of claims on pension.

As a result, the amount of benefits given to civil servants grew by just over 33% in July 2020. The court had by 2019 heard that over 50,000 teachers who had retired between 1997 and 2003 had not been paid their pension as they expected.

The TSC recently launched a new pension scheme, the Public Service Superannuation Scheme (PSSS) for public servants (including teachers) which requires them to contribute an amount equivalent to 7.5 percent of their salary.

The PSSS is mandatory for all teachers working under the Commission together with all public service workers and any other civil servants under the age of 45.

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