What data do we collect?
We may collect the following types of personal data from you:
- Identity data, such as your name, username, or email address.
- Contact data, such as your phone number, address, or social media accounts.
- Technical data, such as your IP address, browser type, device type, operating system, or location.
- Usage data, such as your browsing history, preferences, feedback, or comments.
- Payment data, such as your credit card details, bank account details, or transaction history.
How do we collect your data?
We may collect your data in different ways, such as:
- Directly from you, when you fill out a form, register an account, make a purchase, subscribe to a newsletter, or contact us.
- Automatically from you, when you use our website, through cookies, web beacons, or other tracking technologies.
- Indirectly from you, from third parties, such as social media platforms, analytics providers, payment processors, or advertising networks.
How do we use your data?
We may use your data for various purposes, such as:
- To provide and improve our website, by delivering the content, products, and services that you request, enhancing the functionality, performance, and security of our website, and fixing any errors or bugs.
- To communicate with you, by sending you newsletters, updates, promotions, surveys, or other information that may be of interest to you, or responding to your inquiries, requests, or complaints.
- To personalize your experience, by tailoring the content, products, and services that we offer to your preferences, interests, needs, or feedback.
- To analyze and optimize our website, by measuring the usage, traffic, and trends of our website, testing new features or changes, and evaluating the effectiveness of our marketing or advertising campaigns.
- To comply with our legal obligations, by enforcing our terms and conditions, protecting our rights and property, preventing fraud or abuse, or cooperating with law enforcement or regulatory authorities.
How do we share your data?
We may share your data with third parties, such as:
- Service providers, who help us with the operation, maintenance, and improvement of our website, such as hosting, storage, analytics, payment, marketing, or customer support.
- Business partners, who collaborate with us to provide you with the content, products, and services that you request, or to offer you additional or complementary content, products, and services that may be of interest to you.
- Affiliates, who are part of our corporate group or network, and who may use your data for the same purposes as we do.
- Advertisers, who may use your data to show you relevant or targeted ads on our website or on other websites or platforms that you visit.
- Other users, who may see your data if you post, comment, or interact with them on our website or on our social media pages.
- Other parties, who may receive your data if we are involved in a merger, acquisition, sale, or transfer of our assets, or if we are required by law, court order, or legal process to disclose your data.
How do we protect your data?
We take appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, password protection, firewall, or other security features. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
How long do we keep your data?
We keep your data for as long as necessary to fulfill the purposes for which we collected it, or to comply with our legal obligations, contractual agreements, or business policies. When your data is no longer needed, we will delete it or anonymize it.
What are your data rights?
You have certain rights regarding your data, such as:
- Access, to request a copy of the data that we have about you.
- Correction, to request that we correct or update any inaccurate or incomplete data that we have about you.
- Erasure, to request that we delete or remove any data that we have about you, unless we have a valid reason to keep it.
- Restriction, to request that we limit or stop the processing of your data, under certain circumstances.
- Objection, to object to our processing of your data, for legitimate reasons, or for direct marketing purposes.
- Portability, to request that we transfer your data to another organization or to you, in a structured, commonly used, and machine-readable format, where technically feasible.
- Withdrawal, to withdraw your consent to our processing of your data, at any time, if you have given us your consent previously.
- Complaint, to lodge a complaint with us or with the relevant data protection authority, if you are not satisfied with how we handle your data.
To exercise any of these rights, please contact us using the contact details below. We may ask you to provide some proof of identity or verification before fulfilling your request.
Cookies are small text files that are stored on your browser or device when you visit our website. They help us to remember your preferences, enhance your experience, and provide you with relevant or targeted content and ads. We may use different types of cookies, such as:
- Essential cookies, which are necessary for the functionality and security of our website, and cannot be switched off.
- Functional cookies, which enable us to provide you with additional features and services, such as remembering your settings, preferences, or login details.
- Analytical cookies, which help us to measure and analyze the usage, traffic, and performance of our website, and to improve its quality and effectiveness.
- Advertising cookies, which help us and our partners to deliver relevant or personalized ads to you, on our website or on other websites or platforms that you visit.
You can manage your cookie preferences by changing your browser settings, or by using the cookie consent tool on our website. However, please note that some cookies are essential for our website to work properly, and disabling them may affect your experience or functionality.
How do you contact us?
- Email: email@example.com
- Phone: +254 727539478
- Address: P.O. Box 52, Sotik, Kenya