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Detailed 2020/2021 HELB Loan Applications Procedure

Higher Education Loans Board (HELB) has announced the opening of their portal for applications for second and subsequent Undergraduate Loans for the year 2020/2021 financial year.

This announcement from HELB applies to students sponsored by the government or self-sponsored admitted to both private and public universities. The scope of the allowable students applies to Kenyan students and those recognized by the Commission for University Education (CUE).

HELB Chief Executive Officer Charles Ringera while speaking to Teacher.co.ke revealed that application for HELB loans is now easier following the development of the HELB Mobile App.

“After the first time application, one has to show they still need HELB loan. HELB does not automatically assume that you need the loan. Application for a subsequent loan application is brief where an individual basically shows they need the loan.

“Application for subsequent loans will be done seamlessly for the first time on the HELB Mobile App. This eliminates the need to submit hardcopy documents at HELB Offices,’ he said.

The HELB CEO went further to explain that one has to show they are still in schooling and have not dropped out. He also said that the amount given for the first application will be the same amount offered in the subsequent year.

“If one needs a request for review of the loan on the allocated amount, they have to apply through a loan appeal form available after loans are allocated and payments are done. This will be later this year starting from October. This will be announced on all our platforms,” Ringera said.

Who are eligible for HELB Loans for the year 2020/2021?

  • Students placed in the local and private universities by the Kenya Universities and Colleges Placement Service (KUCCPS).
  • Individuals who have been recent beneficiaries of the undergraduate loan.
  • Self-sponsored, Parallel and Module II Bachelor’s degree students
  • Application Procedure for subsequent HELB Loan 2020
  • Download the HELB APP from Google Play Store.
  • Register your details for a start.
  • Read the displayed notes
  • Select the loan application form.
  • Fill in the required details and then submit them.

Verification for your mobile number will cost Ksh. 1 which is payable through MPESA. HELB redirects Airtel and Telkom subscribers to the Student portal.

Individuals applying for HELB loan should not enter incorrect details as this might lead to misdirection of funds or no disbursement at all.

The deadline for application for these loans is next month, June 30, 2020. The HELB CEO Ringera said that after this deadline, the body would process loan applications for what is normally the September semester. “Loan disbursement will correspond with the opening dates and this will depend on when learning in all institutions will resume after COVID – 19,” he said.

However, HELB will announce subsequent Loan Application for Afya Elimu and TVET later.Detailed 2020/2021 HELB Loan Applications Procedure, helb loan application<

2020 HELB Contacts

For any queries, applications should visit the HELB website: www.helb.co.ke

  • Mobile phone: 0711052000
  • Email: contactcentre@helb.co.ke
  • Facebook and Twitter: @HELBpage

Additional information for 2020/2021 HELB loan Applicants

  • One has to apply for a first-time loan in the recent three years to be eligible for a Subsequent loan.
  • Individuals who have completed application via the mobile app do not need to submit a hardcopy loan application.
  • In order to edit institution details, go to the HELB app, click on Institution, and select edit.
  • In case you have changed your mobile handset after initial registration, contact HELB through the provided platforms to reset your details.
  • In case one does not have a smartphone, he/she can use USSD code *643# TO APPLY.
  • Application for HELB loan is free except for verification of your mobile phone number which costs only Kshs. 1, charged through MPESA.
  • If blocked out after using a wrong PIN number, reset the PIN to enter a new PIN and then confirm it.
HELB Loanee Obligations You Should Know

All HELB loan beneficiaries are advised to start loan repayment after one year on completion of studies, or within such a period as the Board may decide to recall the loan whichever is the earlier (Section 15 HELB Act).

Paying back the loans early, HELB advices reduces the financial burden in midlife. Especially, when bringing up a family, or when about to plan for the retirement.

Advantages of paying the HELB loans According to HELB

  • Easy access to other bank loans by not being blacklisted by Credit Reference Bureau (CRB)
  • Peace of Mind.

HELB Loanee’s obligation under the HELB Act

  • Inform the HELB about your contacts as outlined in HELB Act, section 15 (a)
  • Begin loan repayment including the accrued interest thereon as provisioned in HELB Act, Section 15(b) .
  • Facilitate Loan Remittance and deduction to HELB as per HELB Act, section 15 (c).


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