How to Upload Documents of Dependents on AON Minet’s website
The Teachers Service Commission awarded AON Minet the contract for medical insurance cover for all staff and teachers across the country that TSC has recruited.
AON Minet works in collaborations with other insurance providers like Mediheal and Bliss in offering various medical cover packages to teachers and their dependents.
In order to be receive AON Minet’s medical cover the Principal contributor and Dependents have to be registered.
In this article, we provide the procedure on how to upload the documents required to register dependents on AON Minet’s website.
Who are considered dependents?
The following are persons considered dependents eligible for medical cover:
- One (1) legal spouse of the member
- Four (4) unmarried biological or children legally adopted and are dependent on the member for support, as long as such children are aged not less than 38 weeks (full term birth) and under the age of 18 years. If the children are enrolled in a recognised post-secondary institution, the condition is extended to 25 years.
- There is no limit that applies to child dependents with a disability.
How can a teacher change AON dependents?
After registering dependents, it is not possible for the principal contributor to change their dependents until the end of the policy period unless it is due to death or divorce of a spouse.
However, at the beginning of each policy period, the principal contributor has a chance of reviewing your cover and make changes to your dependants should he/she wish to.
The end of the policy year normally occurs in the month of September every year.
Terms and Conditions of cover dependents
- Pre-mature babies i.e. babies who are born before 38 weeks are covered under maternity.
- The cover does not cater to relatives of the principal member such as mother, father, sisters, brothers, nephews, nieces, or grandchildren.
- The legal spouse of the dependent will be covered up to the age limit of 70 years.
The procedure of Registering Dependents on AON Minet’s website.
Follow the following procedure to register dependents with AON Minet.
- Dial *865# from your Safaricom or Airtel mobile phone number
- Select the dependent that you wish to register. This can be either be a spouse or a child.
- Enter the date of birth, the full name, ID number or Birth Certificate Number. However, if you will not succeed with this feel free to contact AON Minet via the call centre contacts provided on their website.
How to check if dependents details have been captured properly
Once you feel you have completed registration of dependents, it is crucial to check whether the details have been captured correctly on the AON portal. However, do note that the dependents must first be captured on the AON portal. This can be done via the Minet’s self-service Portal (https://collaborativekenya.minet.com/tsc).
It is the same portal that is used to upload dependents supportive documents.
What documents are needed for the upload and how can you do it?
Once you have successfully registered, you have to provide evidence through uploading of required documents. Every dependent requires upload of documents.
The following documents are required for upload, where necessary.
- Adoption document – for any adopted child.
- Birth Certificate/Birth Notification for all children who are registered.
- Change of Dependent document.
- Change of details document – whenever an amendment is made to the originally declared document.
- Marriage document/Marriage certificate.
- National Identity Card
- Proof of Disability.
- Proof of school (a school ID is required.
How to Upload Documents Online
Below is the procedure of uploading documents on AON – Minet.
- Scan the documents save them on your preferred storage location on your computer of mobile.
- Visit the official Minet upload portal using the link: https://collaborationkenya.minet.com/tsc
- To attach a document click, Enter your full name, your mobile phone number, your TSC number and a description of the document you are to upload.
- Select the document to be attached and then click on ‘Choose File’.
- Click on Upload.
- Repeat the same procedure for the other required documents.
How to access medical services
Members registered under the AON-Minet medical scheme can access any of the services that AON Minet has provided on their online panel across the country.
You can view the list by dialing *340# from your Safaricom/Airtel line. Follow the prompts on the screen to access the service you need.
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