Complete Guide on How to Approve, Reject or Reset TPAY data as a Supervisor

TSC has directed all supervisors (HOIs) to ensure that all teachers have updated their TPAY data /[Photo Courtesy]

As the Head of an Institution, you are a supervisor in the TPAY verification process and you are tasked with ensuring that all teachers update the correct details on TPAY.

To carry out your tasks as a supervisor on TPAY, follow the following procedure.

Go to the main menu
Click on Validate profile
A list of staff under your station will populate.
Click on the reset button to reset a staff’s profile account
Click on the orange icon to verify a staff’s details
Once you click on the verification button, a screen will pop up with the validated details by your staff.
As a supervisor, you are required to verify that the passport size photo is very clear and that the phone number and the email belong to your staff.
Depending on the state of data, you may approve or reject by selecting the appropriate message from the options listed in the drop-down menu.
To verify validated details of your staff, select the option ‘The Details Captured are Correct’ and click on the ‘Approve’ button.
To reject an incorrect detail(s) in the staff’s profile, select the appropriate option message from the list and click on the ‘Reject’ button.
Once the profile details have been rejected, your staff will be able to re-update the detail(s) that was rejected. The supervisor will be required to verify once again as earlier demonstrated.
In the event that there exists a wrongly coded staff and reflects under you, kindly flag him/her by clicking the Not in my station button and click yes. A pop-up message will display “staff not in my station initiated successfully.”