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WhatsApp will Stop Working on some Smartphones this Week – Full List of Models Affected

As of January 1, WhatsApp said, anyone using Windows phones will no longer be able to access the Facebook-owned app, while people running older versions of Android or iOS will lose support at the end of January.

Here is what you need to know about the Whatsapp changes and how to check if you device will be affected.

WhatsApp will stop working

In a media statement, they said that blocking certain mobile operating systems from using the app was needed to ensure the security of its users, thus recommending that all users upgrade to the latest versions of their operating system.

WhatsApp will stop working on these phones as of 01.01.2021, so users have to either buy new phones or forget about whatsApp.

Of course the above notwithstanding windows users have no option but rather to migrate to either android or iPhone.

“While these mobile devices have been an important part of our story, they don’t offer the kind of capabilities we need to expand our app’s features in the future. This was a tough decision for us to make, but the right one to give people better ways to keep in touch with friends, family, and loved ones using WhatsApp.”

Windows Phones 

A statement from WhatsApp said: “WhatsApp will no longer support Windows Phone operating systems after December 31, 2019.”

If you’re a Windows phone user, you may have also noticed WhatsApp disappearing from the Microsoft app store from 1 July 2019.

WhatsApp added: “Because we no longer actively develop for these operating systems, some features might stop functioning at any time.” Thus it stands to say that Microsoft has decided to end support for Windows phone software due to a lack of market penetration and disinterest from app developers.

Anyone with a Windows phone who wishes to save their chat histories before the deadline will be able to do so by selecting ‘Export chat’ within each chat’s settings.

Android and iOS Phones

Android phones running an older version of 2.33 – also known as Gingerbread – will lose support, as well as iPhone owners that use iOS 8 or earlier.

Android Gingerbread came out in 2010, so every single Google, Huawei, Samsung and Sony smartphone of the last decade is safe. However, certain models released before 2010 will also be safe, as long as they are updated to the latest version available to them.

To check for your android version select settings > about phone > look for version. If you find android version as 4.4.3 or greater, then your phone will continue supporting WhatsApp.

However, if the version is less then you will no longer be able to create new accounts or reverify existing accounts, starting February 1st 2020.

Apple released iOS 8 in 2014, meaning anyone with an iPhone 6 or newer will still be able to access the app iOS 8 is compatible with the iPhone 4s, iPhone 5, iPhone 5c and iPhone 5s, and anyone who owns these phones is advised to update their devices if they have not done so already.

Just like the Android users, one won’t be able to create new accounts or reverify existing accounts, after the 1st of February 2020.

Save your chat history

If you’re concerned about losing your chat history on WhatsApp, there’s an easy way for you to be able to save it.

Simply go to the chat or group you want to save, tap on the three dots on the upper right-hand side of the screen and select either the ‘more’ option or the ‘group info’ option depending on your operating system.

You just need to open the chat you wish to export.

From there, tap ‘export chat’. 

You’ll be sent an email that will contain your chat history as a .txt document.

Unfortunately using this method you won’t be able to attach any chat media in the export.

However, you may use the old school method of mounting your phone as a storage device and copy all your media to a PC, then upload it to your Yahoo or google drive or any other online storage option of your choice.

Devices that are currently not supported

The full list of operating systems that are no longer supported by WhatsApp is included below.

  • Android versions older than 2.3.3
  • Windows Phone 8.0 and older
  • iPhone 3GS/iOS 6
  • Nokia Symbian S60
  • BlackBerry OS and BlackBerry 10

WhatsApp has previously withdrawn support from the likes of Nokia Symbian S60, Nokia Series 40 operating systems, BlackBerry OS and BlackBerry 10, Android 2.1 and 2.2, Windows Phone 7, and iPhone 3GS and iOS 6.

Devices that are currently supported

If you’re currently using a device with those operating system, WhatsApp recommends upgrading your phone to a more modern device with at least the following requirements:

  • Android running OS 4.0+
  • iPhone running iOS 8+

Regarding these changes, WhatsApp said: “This was a tough decision for us to make, but the right one to give people better ways to keep in touch with friends, family, and loved ones using WhatsApp.”

If you want to keep using WhatsApp you’ll need to make sure your ageing phone is switched off and a shiny new device is popped in your pocket in its place.


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